How do I return an item?
20% restock on all items. No shipping refunded...ever. Items that have been installed or modified you cannot return. Please be nice. We know it is frustrating when you buy a part and for whatever reason, it does not work for you. Just give us an email at firstname.lastname@example.org with any questions.
We are a very small shop (2 people) and sometimes it takes a bit to get back to you. Incessantly calling will not help. Leave a message if you get the voice mail. We are probably with another customer. We will try to get back to as time allows. We ride. We race WE build and break stuff. Please contact customer service for more information on returning an item. Thank you.
Original sales receipt must accompany returns.
We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 20% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Speed Moto Company
4830 Garnet Street
Customer Service # 541-687-6400